CyberCumbria

SCAMS & PHISHING / UK RESOURCES

Scam Alerts & Reporting

Found something suspicious? Know where to report it, how to verify unexpected requests and what to do if you have already shared information or money.

Where to report a scam

📱 Scam texts

Forward suspicious SMS messages to 7726. This is a free reporting service supported by participating mobile providers.

How to report scam texts ↗

🚨 Fraud or financial loss

If you have lost money or experienced fraud, report it to Report Fraud. Contact your bank immediately if your money or account is at risk.

Visit Report Fraud ↗

🛡️ Scam warnings and advice

Explore official guidance on recognising phishing, protecting your accounts and recovering after an incident.

NCSC phishing guidance ↗

Think you've fallen for a scam?

Act promptly. The right response depends on what happened.

  1. Stop interacting. Don't reply, send further payments or follow additional instructions from the sender.
  2. Contact your bank immediately if you have sent money or disclosed payment information. Use your banking app or a trusted phone number, not details in the suspicious message.
  3. Secure affected accounts. If you disclosed a password, change it using the genuine website or app. Change it anywhere else you reused it and check your multifactor authentication settings.
  4. Check your device. If you installed something suspicious, follow official security guidance. Avoid entering more sensitive information on a potentially compromised device.
  5. Preserve evidence. Keep relevant messages, transaction details and screenshots, but don't reopen suspicious links to gather more information.
  6. Report the incident. Use the appropriate official reporting service and follow its advice.
Remember: A familiar sender name, convincing design or HTTPS connection does not prove a message or website is genuine. Verify unexpected requests independently.